LifeSpan

Do you only take care of seniors?
No, we provide services for adults with varying care needs, including adults with mental illness and developmental disability.

What is the minimum number of hours required per shift?
Even though we have a four-hour minimum, at times we can provide less if we have an appropriate aide available.

How are calls handled after hours and on weekends?
Lifespan has individuals from the staffing and professional departments on call 24 hours a day, 7 days a week. Calling the Lifespan telephone number after hours will put you in touch with our answering service. Lifespan staff will then be contacted as indicated.

What are your rates?
Please call for current rates. We strive to keep our rates competitive with other agencies.

Do you provide services in facilities?
Yes, we send our aides to hospitals, nursing homes, and assisted living facilities. We provide all of the same personal care services that we would in your own home.

Do I need a Geriatric Care Manager in addition to home care services?
Lifespan's care management services provide a professional nurse or social worker. These professionals solve problems. This includes ordering medical equipment and arranging for medications; handling client emergencies; taking after hours calls regarding client illness; coordinating medical care and social services; referring and communicating with physicians and responsible parties; and, referring to community resources. The Care Manager works as a team with the client's home care aides to provide the most inclusive care.

Will Medicare cover this care?
Medicare does not reimburse for the type of ongoing, personal care in which we specialize. Many of our clients require more care than Medicare will cover or have needs not covered by the Medicare program. Long Term Care Insurance covers home care services when the client is eligible and has purchased a policy that includes home care services.

Why should I go through an agency as opposed to privately hiring someone?
When someone privately hires an individual they become the employers. With that, come payroll taxes, liability risks, staffing responsibilities, and supervision. Lifespan takes care of it all. We assess, train, insure and bond all of our employees; and assign staffing managers to coordinate consistent and appropriate staffing. Our professional staff supervises our caregivers to ensure optimum care.